Classic Koala Tee by Jeff's Jams - Embrace Playful Style

Shipping policy

Hey, Bold By Design fans across the globe! 🌍 When you order one of our unique, cheeky graphic pieces, we're all about speed. In the US, you're likely to get your stylish order in about 7 days. But remember, during those fashionably busy times, it might take up to 14 days. It's just a bit more anticipation for your trendy reveal!

For our international style enthusiasts, we aim for a 14-day delivery too. But, let's be real – international shipping sometimes has its own mind, so it could take a little longer. We appreciate your patience as your order makes its global journey!

We've even got a network of global production partners to speed things up. This means your order could be made closer to you, cutting down on travel time.

🚚 Flat Fee & Worldwide Shipping: Our shipping policy is straightforward and budget-friendly. For all t-shirts, no matter where in the world, enjoy a flat shipping fee of just $5 USD. However, for hoodies, the shipping fee is $9.99 USD globally, with an exception for the USA, where it's only $5 USD. Plus, as a special offer, all t-shirt deliveries to the USA are completely free of charge!

Bold By Design Return Policy

At Bold By Design, we are dedicated to offering high-quality, fashionable apparel. We understand that there may be situations where a return or exchange is required. Our policy is crafted to ensure a fair and transparent process for both our customers and our business.

Return Eligibility:

1. We accept returns for products that are defective or damaged, within 15 days from the order date.
2. Due to the made-to-order nature of our products, we unfortunately cannot accept returns or exchanges for reasons of sizing, color, or change of mind.

Return Process:

1. To initiate a return, please contact our support team at info@boldby.design with your order number and clear photos of the defective or damaged item.
2. Our team will review your request and provide further instructions if your return is accepted.
3. Approved returns must be sent back to our facilities within 15 days of the return approval, in the original packaging and condition.
4. Upon receipt and inspection of the returned item, a refund or exchange will be processed.