Shipping policy

Hey, Bold By Design fans across the globe! 🌍 We're thrilled you're choosing our unique, cheeky graphic pieces. Here’s how we get your stylish new gear to you:

Bold By Design Shipping At A Glance

We're all about getting your order to you with flair and efficiency. While we have production partners worldwide to help speed things up, here’s what you can generally expect:

  • US Orders: You're likely to get your stylish order in about 7 days. During those fashionably busy times, it might take up to 14 days. It's just a bit more anticipation for your trendy reveal!
  • International Orders: For qualifying orders (see below!), we aim for a 14-day delivery. However, international shipping sometimes has its own schedule, so it could take a little longer. We appreciate your patience as your order makes its global journey!

Our Streamlined Shipping Policy

🚚 Shipping Costs & Worldwide Reach:

  • For our valued US Customers: Amazing news! All orders shipped within the USA enjoy FREE SHIPPING! No minimums, no fuss.
  • For our International Style Enthusiasts: We ship worldwide! To qualify for international shipping, your order total must be $75 USD or more. For all qualifying international orders, we offer a straightforward flat shipping fee of just $5 USD.

💸 Taxes and Duties: International folks, please be aware that your order may be subject to local import taxes or duties. We recommend checking your local customs policies for the most up-to-date information.

⏱ Processing Time: We hustle to process all orders within 3 to 7 business days. Our goal is always to get your items packed and out the door as quickly as possible, ideally within 2 business days!

🌐 Carriers & International Details: We use various carriers to get your order to you. For our US customers, this typically means USPS.

  • Shipping Destinations: We ship to most places worldwide for orders meeting the $75 USD minimum.
  • Exclusions: Currently, we are unable to ship to Guadeloupe, North Korea, Russia, and Ukraine.
  • Canada: Delivery times are typically around 10 to 15 business days after processing.
  • Other International: For qualifying orders, most are received within 10 to 30 business days after processing, though we always aim for that 7 to 14-day window where possible.

📦 Tracking Your Order: Once your order ships, you'll receive a confirmation email with a tracking link. You can use this link to check the status of your order at any time. If 1 your order status shows "Delivered" but you haven't received it, please follow up directly with the carrier listed on your order status page.  

📬 Refused or Returned to Sender Orders: Orders that are 'Refused' by the recipient or 'Returned to Sender' due to incorrect or incomplete address information will be processed as a return. These orders are not eligible for re-shipment. A refund for the cost of the goods will be issued; however, shipping costs (if applicable) are non-refundable.

🌿 Sustainable Production - Our No Exchange/Refund Policy: To keep things green and minimize waste, we produce each item specifically for your order. This means we do not offer exchanges or refunds. Please double-check your order details before confirming your purchase!

💬 Contact Us - We're Here to Help! If you encounter any issues with your shipment, such as a lost or damaged item during transit, please don't hesitate to reach out. We're here to help sort things out quickly. You can click here to send us a message via our website contact form or email us directly at info@boldby.design.